CIO Symposium Contributor

Bio

Zoya Kinstler specializes in information technology solutions for strategic and complex business projects. As an enterprise architect at Verizon, she designs advanced information technology capabilities for strategic business-to-business systems. Zoya brings with her a 20-year experience of large-scale enterprise IT projects and a deep expertise in telecommunications technology, software engineering, and system integration. Her current projects solve technical and operational challenges of enabling global IT service management solutions with the enterprise-grade web software. Prior to Verizon, Zoya was a Principal Investigator at GTE Laboratories where her team built early electronic commerce tools, including the first xml-based solution for online billing. As an Adjunct Professor at Harvard University Extension School, Dr. Zoya Kinstler teaches "Enterprise IT Systems" - a capstone course for the Information Management Systems Master's program. Zoya is a member of the Society of Information Management (SIM), where she serves as liaison to the MIT Sloan CIO Symposium. A native of Latvia, Kinstler received a master's degree in economics from the University of Latvia, and a Ph.D. in mathematical economics from Moscow State University.